Declaration on accessibility
This statement was prepared on 1 September 2023.

The Ministry of Children, Youth, Family, Equality, Escape and Integration of the State of North Rhine-Westphalia (MKJFGFI) provides the technical structure for an Internet application in which municipalities in NRW can present and locate offers in their area of responsibility for families.

The MKJFGFI is committed to making the application of Guter Start NRW accessible to disabled persons. Internet pages should be designed in such a way that they are in accordance with national legislation implementing Directive (EU) 2016/2102 of the European Parliament. The following statement on accessibility applies to the infrastructure provided by the MKJFGFI as part of Guter Start NRW and was published on 01. September 2023 updated. It shall apply to websites created on the basis of Guterstart.nrw.

Feedback and contact

If you want to give us further information and if you have any questions or comments regarding accessibility, please send us an email [guterstart@mkjfgfi.nrw.de] or call us at (0211) 837-02.

You can also reach us by mail at the following address:

Ministry of Children, Youth, Family, Equality, Escape and Integration of the Land of North Rhine-Westphalia, Völklinger Straße 4, 40219 Düsseldorf.

Monitoring centre for barrier-free information technology of the state of North Rhine-Westphalia

The monitoring centre for barrier-free information technology of the state of North Rhine-Westphalia regularly checks whether and to what extent Internet sites and mobile applications of public authorities comply with the requirements for accessibility. The aim of the work of the Monitoring Centre is to ensure compliance with the requirements for barrier-free information technology and to ensure a comprehensive implementation of the legal regulations. You can contact the Monitoring Centre via the following email address: ueberwachungsstelle-nrw@it.nrw.de. For more information on the Monitoring Centre, see here: www.mags.nrw/uemonitoring site-barrierefree information technology

Conciliation procedure/transmission procedure

If you do not receive a satisfactory answer to notifications or requests for barrier-free information technology on this website, you can turn on the ombuds office for barrier-free information technology of the state of North Rhine-Westphalia. The ombuds office is assigned to the representative for the concerns of people with disabilities and is legally anchored in §§ 10d, 10e BGG NRW and §§ 9 ff of BITV NRW. With the involvement of all parties involved, the ombudsman tries to identify the circumstances of the lack of accessibility so that the institution can fix them. This is not about finding winners or losers. Rather, the aim is to find a solution for a problem together and out of court with the aid of the conciliation site. The conciliation procedure is free. You don't need legal counsel either. The ombuds office for barrier-free information technology NRW can be reached by email at the following address: ombudstelle-barrierefrei-it@mags.nrw.de

Further information on the NRW barrier-free information technology ombuds office can be found here: www.mags.nrw/ombudstelle-barrierefrei-informationtechnik