Name and contact details of the responsible body
State capital Düsseldorf
The Lord Mayor
Office for Social Affairs and Youth
51/01 Youth assistance and social planning – Controlling
Willi-Becker-Allee 7
40200 Düsseldorf
Telephone 0211- 8995298
E-mail familien-navigator@duesseldorf.de
Responsible in the sense of Art. 4 No 7 GDPR is:
State capital Düsseldorf
The Lord Mayor
Marketplace 2
40213 Düsseldorf
Telephone 0211-8991
Telefax 0211-8929222
E-mail info@duesseldorf.de
Accessibility of the regulatory data protection officer
If you have any questions about whether the city of Düsseldorf processes your data in accordance with data protection, you can contact the official data protection officer of the Landeshauptstadt Düsseldorf, Department 07/1, 40200 Düsseldorf, telephone 0211-8991, e-mail datenschutz07@duesseldorf.de.
As an alternative - and for general questions about data protection - you can also contact the Regional Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia, Kavalleriestraße 2-4, 40213 Düsseldorf, phone 0211-384240, e-mail poststelle@ldi.nrw.de.
Your rights as a user*in
You have the following rights to us regarding the personal data concerning you:
- Right to information,
- Right to rectification or deletion,
- Right to restriction of processing,
- Right to object to processing,
Please contact familien-navigator@duesseldorf.de by email
You also have the right to contact the National Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia (www.ldi.nrw.de) to complain about the processing of your personal data by us.
Information about data protection
When using our information offer, personal data are processed. This is necessary for technical reasons to ensure all the functionalities of our website and the safety of our offer (legal basis is Art. 6 para. 1 S. 1 lit. e GDPR i.V.m. § 3 para. 1 DSG NRW).
Technical implementation/programming
d-NRW AöR, www.d-nrw.de
in cooperation with
BMS Consulting GmbH,www.bms-consulting.deand
NPO Applications GmbH,www.npoa.de
Server log files
The online system www.guterstart.nrw.de/duesseldorf.search is hosted in the data center of KAMP Netzwerkdienst GmbH:
KAMP Network Services GmbH
Vestische Strasse 89-91
46117 Oberhausen
Phone: +49 208 89 402-0
Fax: +49 208 89 402-40
The provider of these websites automatically collects and stores information in so-called server log files for the duration of 7 days, which your browser automatically transmits to us. These are:
- Browser type and version
- operating system used
- Referrer URL (website you called before visiting these pages)
- IP address of the accessing computer
- Time and data volume of server request
These data are not intended to identify persons. This data is not combined with other data sources. The data is required for troubleshooting. We reserve the right to subsequently check this data within the storage period when we become aware of concrete evidence for illegal use.
Use of cookies
For the purpose of improving its website and services, the operator KAMP uses so-called cookies. Cookies are text information files that your web browser stores on your computer when you open one of our websites. Cookies do not harm your computer and do not contain viruses. If you want to prevent the use of cookies, you can refuse the acceptance of cookies in your browser.
Most of the cookies we use are so-called “session cookies”. You will be automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser during the next visit. You can set your browser in such a way that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.
Matomo
On this website we use the open source web analysis service Matomo. The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize good start. When analyzing Matomo, we use IP anonymization. Your IP address will be shortened before the analysis so that you can no longer be clearly assigned. We have configured Matomo so that Matomo does not store cookies in your browser. We host Matomo exclusively on our own servers so that all analysis data will remain with us and will not be passed on.
SmartMaps map service
On this website we use the map platform “SmartMaps” from YellowMap AG, CAS-Weg 1-5, 76131 Karlsruhe, which allows map services to be displayed directly on the website.
When calling the SmartMaps service, your browser transmits technically necessary data to the servers of YellowMap AG in order to be able to provide the service. These data are processed in accordance with the GDPR and are not stored permanently. SmartMaps does not set cookies.
For more information, see:www.smartmaps.net/dsgvo
Disclosure of personal data
Data that have been logged or collected for a third specific service when accessing the online system www.guterstart.nrw.de/duesseldorf.search will only be transmitted to third parties outside the state government if we are required to do so by law or by judicial or public prosecution order or if the transfer is necessary for legal or prosecution in case of attacks on the Internet infrastructure of the state government.
Use of social media and platforms
About the following link we inform you about the data protection aspects of the social networks and platforms that are operated by the city of Düsseldorf: https://www.duesseldorf.de/infonav/general data protection declaration-nach-der-datenschutz-Grundverordnung-dsgvo#c163246
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